A 24-hour phone line for well-being and mental health support for people living in Carmarthenshire, Ceredigion and Pembrokeshire has gone live. People will be able to access the service by phoning 111 and selecting option 2 where they will be put through to a mental health practitioner.

This service forms part of the National Six Goals for Urgent and Emergency Care Programme aimed at “right care in the right place first time” principle, and has been designed from looking at best practice models in Scotland and England as well as learning from key local stakeholders including service users, staff, West Wales Action for Mental Health and the Community Health Council.